New Vacancy: Housing Advisor

New Vacancy: Housing Advisor

Posted : 22nd September 2020

Watson Woodhouse Ltd is expanding its housing team and is seeking new team members to work from the Middlesbrough Office.

This is a fantastic opportunity to join a team dealing with a wide range of housing issues including possession, eviction, disrepair and homelessness.

As a leading provider in Housing Law, Watson Woodhouse Ltd hold a contract to deliver the Civil Legal Advice (CLA) service, which is a national advice line, in the category of Housing and Debt.

Role:                                    Housing Advisor

Department:                     Housing

Location:                            Middleborough

Salary:                                Competitive

Closing Date: 19/10/2020


The successful candidate will be required to obtain instructions and advise clients as part of the CLA remote advice line.

Main duties and responsibilities

  • To provide telephone advice;
  • Assessing clients eligibility to receive legal aid funding;
  • Providing legal advice including advising clients on potential challenges to legal proceedings;
  • Undertake a range of legal activities including legal research and case preparation;
  • Completing legal help forms;
  • Administrative work such as document file management.

What we are looking for

 We are looking for candidates who can demonstrate the following:

  • Legal qualification is preferable. However, all candidates with relevant experience in providing advice will be considered;
  • Experience in dealing sensitively with clients and successfully managing difficult situations and conversations;
  • The ability to extract relevant information quickly;
  • Experience of working in a fast paced environment and being able to deal rapidly with numerous issues;
  • The ability to think on your feet;
  • Experience of progressing cases / issues;
  • Excellent communication skills, both written and verbal, demonstrated by an ability to communicate accurately, clearly and concisely;
  • Excellent time management skills and the ability to meet tight deadlines and work under pressure; and
  • The ability to work as part of a team.  

Competitive salary and training provided.

If you are interested in this role, please forward your CV and a covering letter to

Should you have any questions in relation to the role please feel free to contact Kaye Cunningham on the email above.

Contacting Us

01642 247656 24 Hour Arrest Helpline 01642 917175

Head Office

102-108 Borough Road
United Kingdom

Company Registration Number: 10868114 VAT Number: 499 468 172

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